I've not had this problem before, but what do I do to get the zip files to open??? I am a Mac user.
Claudia Akridge, from Georgia
2 comments
Lynn KleinerIf you are using a Macintosh, simply Double-click the zip file and the file or folder will be decompressed into the same folder the compressed file is in. If you still cannot unzip those received documents, There are apps you can get that are made for com... moreIf you are using a Macintosh, simply Double-click the zip file and the file or folder will be decompressed into the same folder the compressed file is in. If you still cannot unzip those received documents, There are apps you can get that are made for compressing and decompressing zip files. “The Unarchiver,” “Winzip Mac edition,” and “Stuffit Deluxe Mac 16” are some applications you can get from the OS X App Store (in your Dock).
Please let us know if you are still having trouble!
September 10, 2017
Claudia Akridge
Hi Lynn! Yes, I am able to double click on the zip files from other sources, but none of the recently downloaded zip files that were free from Music Box will open. I'm confused, as I'm sure that you are, too.